Job Description

Status: Non-exempt, Full-time

MasterCraft Roofing is looking for a Sales Apprentice to join our team! The person in this position will be mentored by experienced roofing professionals to learn the MasterCraft systems and trade differences. This person is responsible for bidding and estimating much of MasterCraft’s commercial scope of work in addition to residential jobs. This person will interact with customers on a professional and daily basis.

Responsibilities

• Work closely under ownership (and other sales reps, when applicable) for several months. All other responsibilities apply both during this training time and when working alone

• Visit leads for new projects that are sent by the office secretary

  • Assess the roofing needs of the customer and respond professionally and promptly to concerns

  • Explain MasterCraft processes and benefits

  • Prepare estimates and revisions for each customer in a timely and professional manner

• Learn the MasterCraft systems for residential and commercial solutions and clearly articulate the value and product differences to customers

• Listen for customer feedback and communicate overall feedback clearly with the office staff

• Provide exceptional customer service and coordinate regularly with other team members throughout the entire sales process

• Coordinate with office staff to ensure timely completion of jobs, cleanup, invoices, warranties, and preeminent care of the customer

• Visit customers and give them folders with their warranty, information about the roof, after job is completed

• Create estimates for customers and send them to the customers

• Learn, teach, and explain MasterCraft’s unique products and their differences in a professional manner to customers

Qualifications

• High school diploma or equivalent. Prior experience in sales or customer service is preferred, but not necessary, as training will be provided

• Desire to learn and clearly communicate benefits of premium roofing systems

• Excellent oral and written communication skills

• A strong desire to learn and grow in the roofing industry

• Desire to provide premium value for every MasterCraft customer, residential and commercial

• Team player with other sales representatives and the office staff

• Strong Microsoft Office and email skills

• Ability to drive throughout MasterCraft’s sales area to meet with prospective clients

• Must possess a valid driver's license

Salary and Benefits

• Minimum $20/hour with competitive opportunities for commission-based bonuses on all of MasterCraft’s jobs

• Sick, Vacation, and paid holidays

• Opportunities to dramatically increase sales ability selling superior market products

Equal Employment Opportunities

MasterCraft Roofing, Inc. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MasterCraft Roofing complies with Washington State and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.